Successful leadership relies heavily on three factors that are only loosely tied to the five ECQs: trust, credibility, and respect, which I call the “linchpins of success.” These linchpins, however, can be closely tied to emotional intelligence and character.
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By Brenda J. DePuy. We need adaptable, sustainable government organizations. Using the linchpins of success—trust, credibility and respect—we can not only meet our agency’s goals today, but create agile and healthy organizations for the future.