Outsourcing isn’t what it used to be. In April, KPMG’s quarterly survey of outsourcing buyers, advisors, and service providers found declining demand for third-party services. In July, The Wall Street Journal reported thatoutsourcing deals in India declined last year to $120.4 billion from $206.8 billion in 2010.
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By Thomas Claburn. Though cloud computing changes may affect the need for custom software, they don’t necessarily obviate the need for IT skills. “Cloud services can’t replace quality talent,” said Masini. “If you have the talent in